Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy and inspired.

We’re a proud, family-owned Australian business that’s been growing year on year, with even bigger goals ahead! From laid back coastal afternoons to catching up with friends after a day out, we’re all about creating feel good moments and bringing people together.

With a growing footprint across Australia and beyond, we’re on a mission to make a genuine difference through the positive energy we bring. That’s how we Share the Chi!

We’re looking for a Full Time Assistant Venue Leader to join our Wollongong team! You’ll be right at the heart of the action, supporting the day to day running of the venue, bringing good vibes to every shift and helping create the kind of guest experience that keeps people coming back for more.

What you'll be doing:

- Support the Venue General Manager in the day to day running of one of Yo-Chi’s venues.
- Help drive sales, labour and COGS performance through efficient venue operations.
- Lead every shift with energy, creating an exceptional experience for both guests and your team.
- Coach, train and develop team members to build confidence, capability and future leaders.
- Ensure Yo-Chi’s product, service and cleanliness standards are consistently delivered.
- Oversee key operational tasks including stock management, ordering, cash handling, rostering and administrative duties.
- Maintain the highest food safety,



workplace health and safety and compliance standards.
- Keep the venue running smoothly during busy services, solving problems and leading from the front.
- Foster a positive, high performing culture where accountability, teamwork and great energy thrive.

About you:

- You have 2+ years of leadership experience in hospitality or retail.
- Experience working towards operational KPI's
- You’re a natural people person who enjoys building solid teams.
- You lead with positivity, accountability and a hands on approach.
- You stay calm under pressure and know how to keep a team motivated during busy services.
- You’re available to work a rotating roster, including evenings, weekends and public holidays.

What's in it for you?

- Free Yo-Chi every shift (and discounts off shift!)
- A clear pathway for career progression, with opportunities to grow into Venue Leader, Venue General Manager and Support Office roles.
- Flexible rotating rosters, including one full weekend off every month.
- Access to our Happiness Hub, with wellbeing, learning and development resources.
- A supportive team culture that celebrates success and has fun along the way.
- Recognition and rewards for outstanding performance throughout the year.

Ready to Share the Chi?
If you love bringing people together, building great teams and creating feel-good experiences, we’d love to hear from you!

Check out our Instagram @iloveyochi, visit our website or pop into a venue to experience the vibe for yourself.

📌 Assistant Venue Leader (Wollongong)
🏢 Yo-Chi - Embrace the Chi
📍 Wollongong