About us:

Rockhampton Hospital is Central Queensland's 305-bed referral hub, bringing together state-of-the-art facilities and specialist services to care for patients from across the region. From Gladstone, Emerald, Yeppoon and Biloela to smaller rural communities, patients rely on Rockhampton Hospital for specialist care and investigations they can't access locally. Its role goes beyond the hospital walls, supporting better access to care for regional Queenslanders when they need it most.

About the role:

- Provide front counter, reception and telephone support, responding to enquiries from patients, visitors and staff while maintaining filing and archiving systems.
- Manage daily banking, receipting, EFTPOS and cash reconciliation, floats and change orders in line with financial procedures.
- Process invoices and receipts, maintain accurate financial records, generate and distribute parking reports, and prepare monthly write-off submissions.
- Maintain registers, databases and data quality while coordinating fleet vehicle bookings and allocations and liaising with relevant services.

About you:

- Solid customer service, interpersonal and communication skills, with the ability to build effective relationships with patients, staff and stakeholders.
- Proficiency in Microsoft Word, Excel and relevant hospital information systems.
- Sound financial skills, including cash handling, till balancing and banking reconciliations.
- Excellent organisational skills,



with the ability to manage competing priorities and meet deadlines.
- A proactive, solutions-focused approach to problem-solving, workload prioritisation and working independently with minimal supervision.

What we offer:

Total monthly remuneration value of up to $6,580 p.m. is comprised of:

- An hourly rate between $41.44 - $46.05 p.h.
- 12.75% employer superannuation contribution
- 17.5% leave loading

Additional Benefits:

- Ongoing Professional Development and Education Opportunities
- Flexible Work-Life Balance and Variety
- Generous Salary Sacrificing Options
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

- Your current CV or resume, including referees.
- A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
- Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact [email protected]
2. Quote the Job Ad Reference (JAR) RK6J695280

Applications close: Tuesday, 3 November 2026

#Rockhampton #CQHHS

📌 Administration Support Officer (Reception Fleet Parking) (Rockhampton)
🏢 Central Queensland Hospital and Health Service
📍 Rockhampton