Job Summary

The Account Coordinator supports the Account Management and Sales teams by coordinating client accounts, managing administrative tasks, and ensuring timely delivery of services. The role focuses on maintaining strong client relationships, accurate reporting, and efficient internal coordination to support business growth and customer satisfaction.

Key Responsibilities

- Act as a primary point of contact for assigned client accounts for day-to‑day queries.
- Assist Account Managers in maintaining and growing client relationships.
- Coordinate client onboarding, documentation, and ongoing account administration.
- Ensure client requirements are communicated clearly to internal teams.
- Prepare quotes, proposals, and contracts in line with company policies.
- Track orders, renewals, and contract milestones.
- Support sales activities, including CRM updates and pipeline reporting.
- Maintain accurate client records in CRM and internal systems.
- Prepare reports on account performance, service delivery, and client activity.
- Ensure compliance with internal procedures and contractual obligations.
- Liaise with operations, finance, and service teams to ensure timely service delivery.
- Coordinate scheduling, service requests, and follow‑ups.
- Escalate issues appropriately and assist in resolving client concerns.




- Ensure all work complies with Australian employment, privacy, and WHS legislation.
- Maintain confidentiality of client and company information.

Essential Skills

- Strong interpersonal skills
- Problem‑solving ability
- Time management and prioritisation
- Experience in sales support or account management environments
- Knowledge of Australian business operations or B2B service industries

Additional Details

- Immediate start – $37.50 per hour + Super
- Seven Hills Location

Employer Style and Culture

We are thrilled to offer an exciting environment for our next Account Coordinator. Our culture, values, and commitment to inclusion are rooted in supporting a diverse, collaborative, and innovative workplace.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

Benefits and Perks

- Fulfilling career with a supportive team
- Continuous development opportunities
- Collaborative work workplace
- Hybrid work arrangements after probation completion
- Monthly events and celebrations

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📌 Account Coordinator (Customer Service) (Sydney)
🏢 Bluescope
📍 Sydney