National Customer Resolutions Lead — Escalations & Insights (Brisbane)

National Customer Resolutions Lead — Escalations & Insights (Brisbane)

19 Oct
|
Eagers Automotive
|
Brisbane

19 Oct

Eagers Automotive

Brisbane

BYD | EV Dealer Group is seeking a National Customer Resolutions Manager to lead complex escalations, partnering with technical, legal, product, and operations teams to deliver compliant resolutions and drive improvements in the customer journey.

The role focuses on safeguarding brand reputation, identifying trends, and reporting insights to the COO, with a robust emphasis on consumer law and industry standards across Australia.

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📌 National Customer Resolutions Lead — Escalations & Insights (Brisbane)
🏢 Eagers Automotive
📍 Brisbane

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