Fitness and Lifestyle Group is seeking a Service Desk Team Lead to manage a mixed onshore and offshore team across multiple time zones. You will drive Jira Service Management operations, triage incidents, and coordinate resolutions with stakeholders.
You’ll shape improvements using ITIL 4 practices and AI-assisted automation, while owning CMDBs, knowledge base, and shift-left initiatives to enhance service delivery and security compliance.
#J-18808-Ljbffr
📌 Global Service Desk Lead — ITIL, Jira & Multi-Region Support (Brisbane)
🏢 Fitness First
📍 Brisbane
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.