Regional Client Lead - Gold Coast & Northern Rivers Region

Join an organisation committed to making a positive difference in the lives of others.

As a Vision Australia employee, you are part of a team committed to supporting people who are blind or have low vision to live the life they choose and striving for their inclusion in all areas of society.

We listen to our more than 35,000 clients, building our services around their needs and aspirations. Similarly, we trust our workforce to use their best judgement to achieve positive, measurable outcomes.

As a trusted pillar of the community, Vision Australia has been supporting people who are blind or have low vision for more than 150 years.

About the Opportunity

As our Regional Client Lead you will lead a diverse team of service delivery professionals', supporting adoption of high-quality person-centred services for adult clients in an individualised funding environment.In this role you will also:

- Lead and motivate an inter-professional team of service providers to provide personalised services that meet the needs of clients ensuring client retention and engagement. Services may be provided in the centre, in the community or in the home;
- Work closely with other Regional Client Leads and the National Clinical Operations Lead in the development and evaluation of clinical programs, services, and policies, utilizing data and feedback from staff to drive continuous improvement while ensuring compliance with obligations and the Clinical Governance Framework;




- Work collaboratively with Service Excellence so that staff are accessing supervision support to ensure quality services to clients, as well as provide ongoing development to staff;
- Implement strategies that will foster client growth;
- Qualifications in Business Management/Health or Community Services at graduate or post-graduate level (or an equivalent combination of relevant qualifications plus extensive experience);
- Clinical qualification would be highly regarded;
- Demonstrated experience in service delivery in the disability, health and community services sector;
- Lead Teams - Leading and engaging teams to deliver services

Benefits of Working at Vision Australia

- Flexible working hours available to suit your needs
- Annual salary review to ensure your pay is in-line with the market rates
- Easy-to-access location
- Professional development opportunities and micro-learning sessions available for all staff

Contact

If you have any questions about the role please contact the hiring manager, Kendra Wells .

Vision Australia is an inclusive employer. Vision Australia works with clients from diverse cultural and social backgrounds with varied life experiences, physical abilities and interests and we seek to employ people who reflect the excellent diversity of our clients.

- I declare that any information provided by me in support of this application for employment with Vision Australia is correct. I acknowledge that if I knowingly provide information which is untrue this may result in a withdrawal of offer of employment or my employment with Vision Australia will be reviewed with the possibility of termination. *

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📌 Regional Client Lead - Gold Coast & Northern Rivers Region (Australia)
🏢 Vision Australia
📍 Australia