Shift is seeking a Customer Service Officer - Payments in Sydney to support day-to-day payment processing, monitoring, and investigation across multiple channels. You will ensure accurate processing, fund operational accounts, and resolve exceptions with timely customer support.
You will collaborate with internal teams and external partners to investigate payment failures, assist refunds, and maintain audit-ready records while adhering to controls and AML/CTF requirements.
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📌 Payments Operations Specialist (Sydney)
🏢 Shift
📍 Sydney