Senior Network Support Specialist | Escalation & Leadership (Queensland)

Senior Network Support Specialist | Escalation & Leadership (Queensland)

19 Oct
|
SmartRecruiters
|
Queensland

19 Oct

SmartRecruiters

Queensland

CSE Crosscom is seeking a Senior Customer Support Specialist to join the Global Support Centre. You will provide Level 2/3 technical support across LAN/WAN, wireless, and enterprise networking, acting as the primary escalation point for complex incidents and mentoring junior staff.

You will collaborate with customers, vendors, field technicians, and engineering teams to deliver timely, sustainable outcomes while upholding SLAs and KPIs.

#J-18808-Ljbffr

📌 Senior Network Support Specialist | Escalation & Leadership (Queensland)
🏢 SmartRecruiters
📍 Queensland

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