SMAART Recruitment is seeking an experienced Operations Manager to lead a growing outbound contact centre in Glebe, Sydney. You will manage day-to-day operations with a hands-on leadership style, supported by managers and specialist teams.
This role offers ownership of performance, culture and commercial outcomes in a dynamic, charity-focused workplace. With campaigns running concurrently, you’ll ensure adequate resourcing, data-driven decisions and continuous improvements.
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📌 Head of Outbound Contact Centre Operations (Hybrid) (Sydney)
🏢 Smaart Recruitment
📍 Sydney
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