Leidos Australia is seeking a Service Desk Analyst to provide Level 1 and Level 2 ICT support within a mission-critical network monitoring and operations setting. You will be the first contact for users, ensuring timely incident resolution and service restoration in an ITIL-aligned framework.
This role requires Australian citizenship and eligibility for a TSPV security clearance; you will operate across 24x7 environments, monitor infrastructure, coordinate escalations with specialist teams,
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📌 Level 2 ICT Support Specialist (Mission-Critical) (Canberra)
🏢 Real Bytes
📍 Canberra
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