Autodesk Payapps seeks a Product Support Representative to assist Payapps customers via chat, phone, and email, handling cases from start to finish with coordination across internal teams in a global SaaS setting.
You will monitor queues, maintain service levels, and contribute to knowledge base content while adapting to various customer personas. A customer-focused, problem-solving approach and willingness to learn are essential for success.
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📌 SaaS Product Support Specialist (Melbourne)
🏢 Autodesk
📍 Melbourne
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