Customer Service Officer - 12 Months Fixed Term

Located in our modern Brisbane offices, you’ll play a key role in supporting our customers and their individual needs utilizing a diverse direct product range.

Our Customer Care Team have built a reputation for great service and expertise in the market through strong relationships with our customers. We pride ourselves on being proactive, customer-focused, and collaborative -bringing deep industry knowledge and a commitment to excellence in everything we do.

What we’ll love about you:

You have excellent communication and strong interpersonal skills and an engaging phone manner that builds trust and rapport quickly. In addition, you will have:

A strong desire to work as part of a high performing team

An interest in your learning and ongoing development

A passion for achieving and exceeding targets

The ability to self-manage, problem solve and demonstrate emotional resilience





What to expect when you’re a part of the NTI family:

At NTI, we’re committed to providing an environment where our team members feel comfortable to be themselves and valued for their unique perspectives and contributions. We are committed to being a Best Employer of the Best People, and as such, we offer:

A real and tangible commitment to your development and ongoing study

All necessary on the job training including required certifications.

Access to discounts on over 350 retailers across Australia

The ability to apply for versatile working arrangements (after probationary period has expired)

At NTI, we’re committed to providing an environment where our team members feel comfortable to be themselves and valued for their unique perspectives and contributions.

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📌 Customer Service Officer - 12 Months Fixed Term (Brisbane)
🏢 NTI
📍 Brisbane