Senior Manager, Visual Merchandising & Store Design Operations (ANZ & APAC)

HOURGLASS COSMETICS – Senior Manager, Visual Merchandising & Store Design Operations (ANZ & APAC) (Hybrid Role)

Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty‑free beauty brand, redefining luxury cosmetics with high‑performance products, innovative formulas, and award‑winning franchises. Recognised by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourglass leads the industry with its breakthrough products and its commitment to animal welfare. Founded in 2004, Hourglass is globally available in 32 markets and over 4,600 doors including Sephora, Ulta, Neiman Marcus, Selfridges, Space NK and more. Hourglass became part of the Unilever Prestige division in 2017.

As the Senior Manager, Visual Merchandising & Store Design Operations, you will lead the planning and execution of visual merchandising and store design programmes across Australia, New Zealand and the wider Asia Pacific region. You will drive seasonal updates, secondary activations, shop‑in‑shops, travel retail locations, new door openings and brand expansion across the region, ensuring consistent alignment with global brand standards across all retail channels.

WHAT YOU’LL DO:

- Regional Alignment & HQ Communication: Act as single point of contact between global HQ, ANZ and all APAC markets, bring market requests and priorities together into one regional view.
- Lead weekly ANZ & APAC status meetings with global VMSD and Design teams, transparent agendas and actionable recaps.




- Lead meetings with APAC local teams to understand requirements and communicate with global teams.
- Manage all ANZ & APAC projects in Asana, using shared global processes so work is visible across regions.
- Partner with global teams on secondary programs, including Sephora ANZ & APAC placements in department stores and travel retail, and own regional execution and reporting.
- Share learnings, vendor insights and best practices with regional counterparts to keep ways of working consistent.

Project Management: Own timelines and deliverables for seasonal updates, secondary activations, new doors, expansions and closures across ANZ and APAC, tracked in ASANA. Lead regional status meetings with global teams, commercial partners, retailers and vendors; issue clear recaps and elevate risks early. Consolidate market inputs into global project requests and briefing documents.

Seasonal & Secondary Execution: Oversee seasonal updates for regional gondolas, counters and TR/SIS, recommending fixture and space solutions that meet commercial goals and brand standards. Support end‑to‑end artwork process with Global 2D Design.

Operations & Vendors: Project manage new door openings, refits and closures; build and manage regional vendor and installer network. Maintain regional fixture library,



installation photo records and vendor list. Serve as primary point of contact for ANZ & APAC fixture replacement and maintenance support.

Finance: Manage the regional VMSD OPEX and CAPEX budget with the Global Executive Director. Manage vendor quotes, POs and invoices across markets and currencies.

YOU’LL LOVE THIS JOB IF:

- You are detail‑oriented, appreciate precise information.
- You are a strong communicator, align stakeholders across regions and time zones.
- You are extremely organised, not overwhelmed by multiple tasks.
- You are agile, adapt to changing needs and priorities.
- You are highly strategic, develop creative concepts and vision that support brand and business goals.

QUALIFICATIONS:

- 6+ years experience in Visual Merchandising, Store Design Operations, Retail Operations or related field, including ANZ and/or APAC markets.
- Experience in a regional role reporting into a global headquarters.
- Proven experience with seasonal updates, launches and new door openings for a beauty or luxury brand; strong planogram skills.
- Experience managing multi‑market vendors, installers and budgets across currencies.
- Proficiency in MS Office, Asana or Smartsheet; Adobe Creative Suite a plus.
- Strong communicator, able to lead meetings across time zones.
- Highly organized and detail‑oriented, able to manage multiple projects in fast‑paced environment.
- Willingness to travel within ANZ and APAC as required.
- Role based in Sydney and must be able to work from the Sydney office 60% of the time on mandatory office days.

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