Lyra Technology Group is seeking an experienced Level 2 Service Desk Technician to join Newtrend IT, our managed services team in Kewdale, WA. You will provide Level 2 support across multiple clients, resolving incidents from start to finish and maintaining robust ticket documentation.
You will work with Microsoft 365 applications, Windows endpoints, and networking basics, while collaborating with Level 1 technicians and participating in after-hours coverage when required.
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📌 Level 2 Service Desk Technician — Hybrid, Growth & Autonomy (Western Australia)
🏢 Lyra Technology Group
📍 Western Australia
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