Front Of House

7250 Launceston Inside Cafe

Job Description

Summary:

We are seeking a Front of House skilled to join our team. The ideal candidate will be responsible for providing exceptional customer service to all guests, managing reservations, and ensuring the smooth operation of the front of house area. This position requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Responsibilities:

- Greet guests and provide exceptional customer service
- Manage reservations and seating arrangements
- Ensure the cleanliness and organization of the front of house area
- Assist with menu and beverage recommendations
- Handle customer complaints and resolve issues in a timely manner
- Collaborate with kitchen staff to ensure timely delivery of food and beverages
- Train and supervise front of house staff
- Manage inventory and order supplies as needed
- Maintain a positive and professional attitude at all times

Qualifications:

- High school diploma or equivalent
- Proven experience in a front of house role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Ability to work flexible hours, including evenings and weekends
- Knowledge of restaurant operations and procedures
- Ability to work well in a team environment

Bread + Butter is a place built for togetherness.



A unique amalgamation of a small batch butter factory – Tasmania Butter Company, wholesale/retail bakery, onsite eatery and coffee bar.

Our mission is to deliver delicious + exceptional bread, pastries, coffee, and food for our community every single day of the year.

We are searching for experienced + exceptional front‑of‑house team members to join us in full‑time and part‑time roles, but flexible for the right candidate.

FOH:

- Assist all FOH operations to ensure safety, quality, accuracy, efficiency, and profitability.
- Uphold a passion for service and an in‑depth knowledge of all food and beverage menus.
- Communicates clearly and concisely with all supervisors and colleagues before, during service, and after service.
- Maintain good relations with the kitchen and give feedback regarding the menu and customer feedback.
- Anticipate and accommodate the needs of your guests.
- Establish and maintain relationships with regular guests and encourage new guests to become regulars.
- Assists in maintaining the general cleanliness of the entire venue.
- Responsible for maintaining the ambience in the restaurant at all times (lighting, temperature, music, furniture, and overall presentation).

Supervisory role:

- Lead the front‑of‑house and barista team in day‑to‑day operations.

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📌 Front Of House Supervisor - Devil'S Corner (Launceston)
🏢 Brown Family Wine Group
📍 Launceston