Customer Service Manager - Frontline Services - Townsville / Palm Island (Townsville City)

Customer Service Manager - Frontline Services - Townsville / Palm Island (Townsville City)

19 Oct
|
Department of Housing
|
Townsville City

19 Oct

Department of Housing

Townsville City

Job Description

Your role within Housing and Homelessness Services will support the department to deliver housing and homelessness services through Housing Service Centres. The work you will do helps someone every day, and that means the world to us. Service Delivery, Housing and Homelessness Services provides a range of services, products and referrals to offer housing solutions for diverse customer groups.

You will manage functional teams delivering housing intake and assessment, tenancy management and property management within a remote community. The position will be based in Townsville, with the requirement to travel to Palm Island on an ad hoc basis.

Field work is a regular requirement of this role. Conditions in the field are changeable and can be volatile, requiring varying degrees of vigilance and management of risk.

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📌 Customer Service Manager - Frontline Services - Townsville / Palm Island (Townsville City)
🏢 Department of Housing
📍 Townsville City

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