Randwick City Council is seeking a Technology Support Officer to join the Information Management & Technology team on a permanent full-time basis. You will provide frontline end-user support, resolve incidents using ITIL processes, and maintain asset records for Microsoft-based environments.
The role emphasizes customer experience, transparent communication, and the ability to train staff and liaise with internal and external partners. A strong focus on documentation and security is required.
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📌 Tech Support Specialist – IT Service Desk (Randwick)
🏢 Randwick City Council
📍 Randwick
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