Administration & Customer Service Officer

Licences 4 Work are looking for an Experienced Administration and Customer Service Officer to join our Bankstown Training Site. The roles will report directly to the Branch Manager.

We are currently seeking a motivated and reliable individual to join our team on a 12-month full time contract, which includes rotating Saturdays.

Your duties will include:

Customer Service – Deliver excellent service by assisting customers in person and over the phone, processing payments, managing bookings, and meeting student needs.

Administration – Handle data entry, file management, student communication and general admin tasks.

Sales – Promote and upsell courses by identifying customer needs and recommending suitable options.





General Office Duties – Support daily operations to keep the office running smoothly.

What are we looking for?
To be successful in this role, you will have:

Excellent interpersonal skills with ability to develop relationships with all clients & stakeholders.

Ability to work independently and as a team player.

Bubbly and bright personality that can working in a multi-skilled and multicultural team

If you have previous RTO experience, then this will be extremely advantageous for you.

Just Careers Training t/as Licences 4 Work is a culturally aware business. As such,weencourage applicationsfromAboriginaland/or Torres Strait Islander people.

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📌 Administration & Customer Service Officer (Bankstown)
🏢 Just Careers Training
📍 Bankstown