19 Oct
|
Smart Workforce Solutions
|
Brisbane
19 Oct
Smart Workforce Solutions
Brisbane
Job Type: Full-time
Remote: Remote
Job DescriptionThe RoleRemote (South Africa) | Supporting an International CompanyMonday – Friday, 11:30pm/12:30am – 8:30am/9:30am SAST (Sydney Business Hours) | Full-TimeR35 000 - R40 000 per month (experience-dependent)Drive high-converting sales and build world-class client experiences for top-tier Australian events—all while working remotely from South Africa!You will own the end-to-end sales lifecycle and client relationship journey for premium corporate functions, private celebrations, and large-scale activations. Balancing high-volume inbound lead conversion with precise event planning, you will act as the consultative link between clients and Sydney-based operations teams. This position offers long-term stability and an exciting progression pathway into remote team leadership and department management.What You'll DoConsultative Lead Conversion: Conduct 10–15 minute phone briefs for high-volume inbound enquiries to build immediate rapport, capture event visions, and achieve high quote conversion rates.Proposal & Menu Engineering: Build tailored proposals, custom menus, staffing schedules, and equipment pack-lists using specialized event management software.Proactive Sales Follow-up: Execute consistent, structured follow-up workflows to convert proposals into confirmed bookings while upselling add-on services and upgrades.Event Coordination & Handover: Finalize run sheets, guest counts, and complex dietary requirements before executing flawless handovers to Sydney-based Operations and Logistics teams.Account Management & Repeat Business:
Nurture long-term corporate accounts and re-engage past clients to secure repeat event bookings.AI & Digital Workflow Adoption: Utilize AI tools (e.g., Claude, ChatGPT) and automation software to streamline order processing, quoting, and daily sales administration.Team Sales Coaching & Leadership (Growth Track): Analyze team conversion stats, coach remote team members on sales techniques, and potentially step up into a team lead or Head of Department role.What You BringExperience & Certifications: 3+ years of proven consultative sales or event coordination experience within catering, venues, hotels, or hospitality.Core Technical/Specialized Skills: Proficiency with catering/event software (e.g., CaterEase), workflow tools (e.g., Monday.com), and AI tools (ChatGPT/Claude).Background & Domain Expertise: Strong understanding of event planning, menu structures, beverage offerings, dietary considerations, and equipment logistics.Technical Translation & Communication: Outstanding phone and written communication skills—confident, warm, and engaging without being too pushy.Working Style: Highly resilient and energetic in fast-paced environments, with a strong proactive drive, an enthusiastic attitude toward AI adoption, and the capability to coach and lead others.Work from home RequirementsHardware: Reliable personal laptop or desktop capable of running all role-required software.Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages.Workspace: A dedicated, quiet, and professional home-office environment.Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup.Connecting the extraordinary talent of South Africa with businesses around the world.
📌 Catering & Events Sales Manager (Remote) (Brisbane)
🏢 Smart Workforce Solutions
📍 Brisbane