Sacred Heart Mission is a community of dedicated people working together to end homelessness , deep disadvantage and social exclusion . Our strength lies in our shared purpose and values.We welcome individuality and support each other to bring our best and whole selves to the work we do each day. Join us in making a meaningful difference in a fun and friendly organisation with a big heart.

Your New Role

As the Individual Giving Manager, you will play a vital role in delivering an ambitious new strategy aimed at reaching more people in more communities.

Working closely with the Head of Fundraising, you’ll manage direct appeals, donor acquisition campaigns, and our regular giving program — all with the goal of growing our individual giving revenue. In this role you will lead the end-to-end delivery of compelling multi-channel fundraising appealsand help create experiences that inspire generosity and long-term donor engagement.

We are looking for someone with experience in individual giving , i s a self-starter who thrives both independently and in a team. Who brings creativity and attention to detail to campaign planning and is passionate about making a difference in people’s lives!

As the Individual Giving Manager, your goal will be to drive performance across the Individual Giving program and deepen donor relationships. A typical day might include:

- Managing and implementing Sacred Heart Mission’s Individual Giving Strategy to meet income targets.
- Leading the development of compelling appeals and donor campaigns across multiple channels.
- Creating donor journeys that build trust and inspire long-term giving.
- Writing and coordinating fundraising content that resonates with donors.
- Supporting donor acquisition, reactivation and upgrades, especially for regular giving.

We're looking for someone with

- Demonstrated experience delivering successful fundraising campaigns, especially appeals and regular giving.
- High level interpersonal, communication and presentational skills and ability to craft emotive donor-centred content.
- Strong data analysis skills and familiarity with donor best practice.
- Self-motivation and strong organisational skills including attention to detail and the ability to prioritise and manage a pressurised workload, especially during peak times such as appeals and events.




- Diploma or tertiary qualification in fundraising or communications (desirable).

You can look forward to

- Base salary is approx $120K plus super, depending on experience.
- Generous leave entitlements including an extra 3 days paid leave during the Christmas/New Year period, wellbeing leave, and 17.5% leave loading.
- Salary packaging expenses like your rent, holiday accommodation and dining out: up to $15,990 pre-tax.
- Flexible work arrangements, with days in the office that suit you.
- Access to the Victorian Portable Long Service Perks Scheme.
- Knowing your work contributes to positive outcomes for those experiencing homelessness or social disadvantage.

To join our team, simply click apply and enter your details with attached resume, cover letter and response to the Key Selection Criteria.

For more information about the role, contact Ann Tan, Head of Fundraising at [email protected] using the subject line: Individual Giving Manager enquiry.

Closing date for applications:11.59pm, 28th October 2026*

*Shortlisting and interviewing for this position will commence immediately, and the position may close earlier than stated if we have found a suitable candidate.

SHMis committed to equal employment opportunities for all peopleregardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and actively foster an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

All appointments are subject to Police Checks and certain roles require additional pre-screening or evidence of COVID-19 vaccination as outlined in the position description.

Privacy Acknowledgement

Sacred Heart Mission is collecting personal information from you as part of the recruitment and selection process. Sacred Heart Mission recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.



Click here to view our Information Privacy and Collection Notice.

Sacred Heart Mission's recruitment applications are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers until such time as you elect not to have your information stored on these external hosted sites.

- Yes I agree to the privacy statement *

Personal Details * Required field

- First name *
- Last name *
- E-mail *

Digits only or add + for international numbers

- Street *
- Street Cont.
- City, Town or Suburb *
- Postcode or Zipcode *
- Country *
- State, Region or Province *
- LinkedIn URL

(Please click on your profile and copy the URL from your profile page.)

Questions

- Do you have a relationship with Sacred Heart Mission? *
- No
- I am a current employee
- I was an employee previously
- I am a previous or current volunteer
- I have previously, or I am currently accessing Sacred Heart Mission meals or services
- I am currently or have previously been placed to work at Sacred Heart Mission via a labour hire/locum services/agency organisation
- Were you referred by a current employee in Sacred Heart Mission? *
- If answer to above question is Yes, please indicate the name of the employee who referred you for this role.
- What are your current working rights in Australia? *
- Australian Citizen
- Permanent Resident
- Visa with full working rights
- Visa with restricted working rights
- If you are on a VISA, please indicate your visa sub-class (Eg: 485, 500 etc.)
- I consent to Sacred Heart Mission verifying my Australian work rights through the Department of Home Affairs’ VEVO system before an offer of employment is made, and at any time during my employment if required to meet legal obligations. I understand this information will be used solely to confirm my legal entitlement to work in Australia *
- Yes
- No
- Within the last 10 years, have you lived in a country outside of Australia for more than 12 months? *
- Yes
- No
- If answer to above question is Yes, please provide name of the country.
- Please list your most relevant tertiary qualification: *
- What is your current notice period in weeks? *

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📌 Donor Growth & Engagement Manager (Melbourne)
🏢 Sacred Heart Mission
📍 Melbourne