Healius is seeking a Senior Customer Specialist - Complaints to manage investigations and resolutions for patient and practitioner complaints. You will coordinate care, engage stakeholders and ensure compliant, empathetic communications while improving service quality.
Based in Liberty Place, Sydney, the role focuses on accurate record-keeping, trend analysis and governance support within a patient-centred pathology workplace.
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📌 Senior Complaints & Customer Experience Lead (Sydney)
🏢 Healius
📍 Sydney
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