AFCA is recruiting a Customer Service Officer to join our team on a permanent, ongoing basis. The role centers on delivering top-tier phone-based customer service to consumers, complainants, representatives, and AFCA members.
Hybrid working is available with full-time in-office onboarding for five weeks. Successful candidates will have experience in banking/financial services contact environments, robust communication skills, and the ability to manage multiple channels including calls and chats,
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📌 Hybrid Customer Service Officer - Phone Conflict Resolver (Sydney)
🏢 AFCA
📍 Sydney