Business Development Manager - Shopping Centre

Our Client

A leading owner of retail shopping centres, is seeking a Business Development & Reception Manager to join the Centre Management team at one of South East Queensland's busiest retail destinations. This is a diverse role combining casual mall leasing, business development, centre administration and front-of-house responsibilities, making it ideal for someone who enjoys variety and thrives in a fast-paced retail property environment.

The Prospect

This is a unique role where no two days are the same. You'll take ownership of casual mall leasing and supplementary income, develop relationships with retailers and local businesses, coordinate pop-up activations and promotional space, while also providing support to the reception team.

Key Responsibilities

- Identify and secure casual mall leasing, pop-up retail and other supplementary income opportunities.
- Develop strong relationships with national retailers, local businesses and external stakeholders.
- Prepare licence agreements, invoices and associated leasing documentation.
- Manage casual mall leasing bookings from enquiry through to bump-in and bump-out.
- Monitor licence renewals, retailer presentation standards and compliance requirements.
- Maintain accurate leasing databases, forecasts and monthly reporting.
- Provide support to the front-of-house reception team and while maintaining a high level of customer service.
- Coordinate office administration including contractor management, document control, mail,



registers and general office support.
- Liaise daily with retailers, contractors, customers and the wider centre management team.
- Support various centre projects and assist across operations, marketing and administration as required.

About You We're looking for someone who brings:

- Previous experience within shopping centre management, retail property, commercial property or a customer-facing property environment.
- Strong administration and organisational skills with excellent attention to detail.
- Outstanding communication and relationship-building abilities.
- A proactive approach with the confidence to generate new business opportunities.
- Experience coordinating multiple priorities in a fast-paced environment.
- Strong customer service skills and a professional presentation.
- Confidence using Microsoft Office and learning property management systems.
- Previous experience in casual mall leasing, retail property or centre administration will be highly regarded but is not essential.

What's on Offer

- Join a highly regarded retail property owner with an established shopping centre portfolio.
- Diverse role combining business development, leasing, administration and customer engagement.
- Work alongside an experienced and supportive Centre Management team.
- Excellent opportunity to develop a long-term career within retail property.
- Stable, full-time position with genuine career progression opportunities.

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📌 Business Development Manager - Shopping Centre (Brisbane)
🏢 Gough Recruitment
📍 Brisbane