Hybrid Phone-Based Customer Care Specialist (Sydney)

Hybrid Phone-Based Customer Care Specialist (Sydney)

19 Oct
|
KAHII 364
|
Sydney

19 Oct

KAHII 364

Sydney

AFCA is seeking Customer Service Officers for a permanent, ongoing role to deliver exceptional phone-based support to consumers, complainants, representatives and AFCA members. You will handle inquiries, provide accurate information, and guide customers through AFCA processes in a structured, high-volume environment.

Robust verbal and written communication, empathy, and conflict de-escalation are essential.

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📌 Hybrid Phone-Based Customer Care Specialist (Sydney)
🏢 KAHII 364
📍 Sydney

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