Founded in 1976, House of Kennedy has redefined luxury retail with a curated collection of the world’s most prestigious timepieces and jewellery. Proudly presenting Piaget, Graff, Cartier, Franck Muller, and an esteemed portfolio of world-class brands, we offer a selection of timeless classics, rare editions and one-of-a-kind pieces for our discerning clientele.
Our boutiques in Sydney, and Melbourne are renowned for delivering a world-class client experience — defined by exceptional expertise, personalised service and a dedication to celebrating life’s most meaningful moments. Each House of Kennedy piece embodies tradition, innovation and artistry, crafted to endure and be treasured for generations.
What you will do
- Deliver a consistently exceptional client experience that reflects Kennedy’s luxury standards.
- Build and nurture long-term client relationships, cultivating new business opportunities while deepening loyalty with existing clients.
- Support boutique management in achieving sales targets and contributing to a high-performance team culture.
- Develop and maintain strong product and brand knowledge to confidently share brand stories and expertise with clients.
- Ensure the boutique’s presentation, merchandising, and stock management are maintained to the highest standard.
- Assist with boutique operations, including POS transactions, cash handling, stock control, and daily opening/closing procedures.
What you will bring
- Experience in retail environment, ideally within jewellery or timepieces (preferred) alternatively, experience in hospitality, fashion, or hotel management.
- A proven track record of exceeding sales targets in a client-centric environment.
- Strong interpersonal, communication, and relationship-building skills.
- Impeccable professional presentation and an understanding of luxury service etiquette.
- Highly organised, detail-oriented, and adaptable in a fast-paced setting.
- Confident using retail systems and CRM platforms; qualifications in business, gemology, or jewellery design are highly regarded.
- A clear Police Check is required.
At House of Kennedy, we are committed to attracting and retaining the best in the industry. If you’re ready to join us, we’d love to hear from you.
All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.
We are committed to fostering an inclusive and diverse environment where opportunities and challenges are a priority across many facets in which our business operates.
We are seeking to recruit, promote and reward our teams according to their professional aspirations, contribution, achievements and commitment to our values.
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📌 Luxury Client Advisor & Brand Ambassador (Sydney)
🏢 RIMOWA
📍 Sydney