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- Shape the future of insurance with innovative ideas and technologies that improve the lives of millions of Australians
- Take advantage of well-being initiatives designed to support your mental and physical health, ensuring a balanced lifestyle
- Work alongside diverse, passionate colleagues and leaders who inspire, support, and value your contributions.

Collaboration with Heart

At TAL, we’re supported to live our best lives. With flexible and blended working options, discounted insurance, and wellbeing initiatives, we know we’re valued.

You’ll work alongside some of the brightest and most capable colleagues in the industry, with leaders who inspire, support, and include everyone. We foster a culture where everyone belongs.

Collaborating in person strengthens our social bonds and powers better problem-solving. Together, we face challenges and grow stronger. We connect to include, celebrate, reward, and recognise each other.

Job Description

Join TAL’s Customer Communications team and help shape the moments that matter in our customers’ policy journeys. Sitting within Individual Life and the broader Consumer and Growth team, this role supports TAL’s commitment to protecting the choices, options and freedoms that matter to Australians by ensuring customers receive clear, timely and trusted information about their cover. Through meaningful communication, you’ll help make complex policy details easier to understand, strengthen confidence in TAL, and support positive customer outcomes across our Direct and Retail businesses. It’s an opportunity to contribute to work that is both purposeful and important, helping TAL meet its responsibilities while keeping customers informed, supported and empowered throughout their relationship with us.

This role can be based in Sydney or Melbourne.

In this role you will:

- Create clear, customer-focused communications that make complex life insurance information easy to understand.
- Ensure mandatory correspondence meets regulatory, business and brand requirements across TAL and alliance partners.
- Translate stakeholder needs into effective communication outcomes that support accurate customer correspondence.
- Coordinate approvals with internal and external partners to deliver compliant communications with confidence.
- Deliver communications within project timeframes while supporting key customer lifecycle and campaign moments.
- Maintain strong document governance to protect accuracy, consistency and version control across mandatory communications.

Qualifications

- Bring 2+ years’ experience in customer, mandatory or regulated communications, or a similar field.
- Understand how to create communications that meet technical, regulatory and customer needs.
- Apply experience from financial services, insurance, telecommunications or another regulated environment.
- Communicate clearly and accurately, with strong attention to detail across written and verbal work.
- Collaborate confidently with internal and external stakeholders to support positive outcomes.
- Manage competing priorities and contribute effectively within project teams and delivery timeframes.

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

- An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency from 2014 to 2025 and 2023 to 2026 Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
- We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals with disability/ies, people from culturally diverse backgrounds and the LGBTQ+ community.
- Need adjustments during the recruitment process? Let our team know by getting in touch with us here. —we’re here to support you.

You’realwaysaccountable for your actions. You never give up. You strive to find the best outcomes for customers and partners.Andyou valueworking together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

Job ads

We will be upgrading the way you apply for jobs at TAL and therefore our job ads will be temporarily unavailable from 5pm Friday 23rd October until 9am Monday 26 October 2026. All job application deadlines will be extended to ensure you have ample time to apply. We look forward to seeing your application .

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately .

At ICC Sydney, Australia’s leading convention, exhibition and entertainment precinct, we’re more than just a world class venue and brand – we’re a community of passionate professionals dedicated to putting our people first. As part of our close-knit team, you’ll help deliver unforgettable events and experiences in a space that fosters creativity and collaboration.

We prioritise inclusivity and support, creating an environment where every team member can thrive. If you need any adjustments during the recruitment process, don’t hesitate to reach out to our team at or call . You can also connect with one of our internal diversity streams for additional support.

About this opportunity:

We are looking to recruit a passionate, enthusiastic & experienced Marketing and Communications Executive to play a vital role in supporting the Marketing & Communications Department. In this role, you will be assisting our communications team in meeting internal and external client needs by supporting the execution of marketing and public relations campaigns and building ICC Sydney’s brand globally.

Why ICC Sydney?

- Free and fresh daily meals.
- Heavily discounted car parking and dry cleaning.
- Additional and generous leave opportunities including paid wellbeing leave and volunteer leave.
- Purchased leave, novated leasing and salary sacrificing options.
- Team social events; regular companywide meetings and networking, annual awards night, social clubs and committees and diversity and inclusion activations.
- Access to discounted or complimentary event tickets.
- A coffee and pastry on us on your birthday.
- Regular professional development and learning opportunities.
- We encourage your work life balance and offer flexibility to suit you.
- As an international company, Legends Global can offer future career opportunities throughout our global network of venues.
- CBD location close to public transport and in the heart of the Darling Harbour precinct.

Through its policies and team member benefits, ICC Sydney iscommitted to prioritising equitable, sustainable, and innovative practices for all team members and visitors. This includes people with disabilities and all abilities, First Nations People, people across all generations, LGBTQIA+ people, new Australians as well as parents and carers and their families (from any family structure). A diverse, in-house team of passionate professionals fosters an environment of collaboration, inclusion, and service excellence.

Required Skills & Experience:

With your passion for communications, marketing, social media and client satisfaction, you will thrive on what is a diverse, fast-paced and agile department. You will have demonstrated experience in content creation for print and digital media, as well as experience in campaign coordination. The key to your success in this role will be your ability to deliver clear and engaging written communications. You will also have a high attention to detail, be well organised and can drive tasks autonomously.

In addition, you will fulfil the following:

- 3-5 years’ recent experience in a similar role.
- Tertiary qualifications in Digital / Social Media Marketing, Marketing, Public Relations, Communications or a related discipline, or equivalent relevant experience is essential.
- Experience in the events, tourism or hotel industry is advantageous but not required.
- Experience and/or knowledge of CRM, website CMS and EDM systems
- Outstanding written and verbal communication skills.
- Demonstrated experience writing and creating EDMs, tailoring to audience.
- Experience in content creation for digital and print media, as well as experience in campaign coordination across paid, owned and earned channels.
- Experience in social media management, including seeking prospect for content capture, responding to messages, copywriting and tailoring content to suit different audiences.
- Exceptional time management skills including the ability to handle multiple and changing priorities under pressure.
- Monday - Friday availability, although flexibility with working hours is required across evenings and weekends pending events.
- Valid working rights in Australia
- You must be 18 years or over.

What to expect next:

If this sounds like the right role for you, we look forward to receiving your application.

At ICC Sydney, we trust your resume covers your skills, but we’re also looking for like-minded passionate, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview.

To be eligible for employment you must have valid working rights in Australia.

Please Note; relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process.

Join us at ICC Sydney, where you can bring your best, whole self to a team that truly puts people first.

Client Relations Manager
Ultimate Performance Sydney

Full-time - 38 hours per week

Salary: AUD $55,000 – AUD $66,000 per year, plus superannuation and a performance-based bonuses

Drive business growth. Build lasting relationships. Deliver an exceptional client experience.

Ultimate Performance is the global benchmark in personal training. Our reputation is built on expertise, personalised service and the results we help our clients achieve.

We’re looking for a Client Relations Manager to help grow our Sydney business through excellent consultative sales, effective local partnerships and strong client relationships.

This chance suits someone who combines commercial drive with genuine care for people—someone who can understand a prospective client’s goals, communicate the value of our service and confidently guide them towards becoming a U.P. client.

The opportunity

Reporting to the Gym Manager, you’ll own the sales journey from initial enquiry through consultation, conversion and onboarding. You’ll manage your pipeline, follow up opportunities and use performance information to improve results.

You’ll also develop relationships with local businesses, employers and complementary service providers,



creating partnerships that generate quality referrals and strengthen U.P.’s presence in Sydney.

Approximately 70% of the role focuses on sales and business development, with 30% dedicated to client experience and operational support at our Sydney gym. Working closely with our trainers and Gym Manager, you’ll help deliver smooth client handovers, resolve concerns and maintain the standards expected of a premium personal training business.

You’ll have clear commercial targets, scope to develop new business opportunities and an important role in supporting colleagues who conduct sales consultations.

Description

Client Relations Manager
Ultimate Performance Sydney

Full-time - 38 hours per week

Salary: AUD $55,000 – AUD $66,000 per year, plus superannuation and a performance-based bonuses

Drive business growth. Build lasting relationships. Deliver an exceptional client experience.

Ultimate Performance is the global benchmark in personal training. Our reputation is built on expertise, personalised service and the results we help our clients achieve.

We’re looking for a Client Relations Manager to help grow our Sydney business through excellent consultative sales, effective local partnerships and strong client relationships.

This opportunity suits someone who combines commercial drive with genuine care for people—someone who can understand a prospective client’s goals, communicate the value of our service and confidently guide them towards becoming a U.P. client.

The opportunity

Reporting to the Gym Manager, you’ll own the sales journey from initial enquiry through consultation, conversion and onboarding. You’ll manage your pipeline, follow up opportunities and use performance information to improve results.

You’ll also develop relationships with local businesses, employers and complementary service providers, creating partnerships that generate quality referrals and strengthen U.P.’s presence in Sydney.

Approximately 70% of the role focuses on sales and business development, with 30% dedicated to client experience and operational support at our Sydney gym. Working closely with our trainers and Gym Manager, you’ll help deliver smooth client handovers, resolve concerns and maintain the standards expected of a premium personal training business.

You’ll have clear commercial targets, scope to develop new business opportunities and an important role in supporting colleagues who conduct sales consultations.

Requirements

You’ll bring a proven track record in consultative sales, with the ability to build trust, understand client needs and convert enquiries into business.

You’ll also demonstrate:

- Commercial judgement: confidence managing a sales pipeline, achieving targets and using data to improve performance.
- Business development ability: experience creating opportunities through partnerships, networking and referrals.
- Excellent relationship skills: the ability to communicate with different people, handle concerns professionally and deliver a personalised service.
- Ownership and follow-through: strong organisation, attention to detail and the initiative to move opportunities forward.
- A collaborative approach: confidence working with colleagues, sharing effective sales practices and contributing to the daily running of the business.
- An active interest in strength training and the service U.P. delivers.

Relevant experience may come from fitness, premium retail, hospitality or another service business. A degree or personal training qualification is not required.

You must hold Australian working rights (e.g. Australian Citizen, Permanent Resident, or unrestricted work rights)that allow you to undertake this full-time role.

Benefits

What we offer

- A base salary plus superannuation and a performance-based bonus opportunity.
- 22 days’ annual leave, increasing after two years of service.
- Discounted U.P. personal training for employees, plus a friends-and-family discount scheme, subject to eligibility, policy limits and availability.
- 40% off U.P. supplements, alongside discounts with selected partner brands.
- Confidential, 24/7 support through our Employee Assistance Programme.
- The opportunity to make a visible contribution to an international business with high standards and a clear focus on client results.

Join Ultimate Performance

If you’re motivated by commercial results and take pride in the relationships and service that make them possible, we’d like to hear from you.

To apply, submit your CV and a short introduction outlining your relevant sales and business development experience.

If you’d like to find out more before applying, please contact for further information and a detailed job description.

Akcelo is an independent Brand Experience agency delivering powerful brand experiences that people love. We fuse creativity with experience design to solve business problems and generate white-space opportunities for the likes of McDonald’s, PepsiCo, Tinder and TikTok.

We are looking for a Social Manager who is passionate about elevating and being a champion for the role social can play for our brand partners. Our ideal candidates' interests range from music, food to the latest TikTok trends.

Our Social Manager will understand the nuances of consumer behaviour on social media - what they are talking about, where they’re saying it and how to respond as a brand guardian. You can turn a social behaviour into a genuine creative thought starter or potentially award winning idea. You’re a chameleon that can shift from the TOV of a straighty-180 brand to one that is representative of your audience's worlds.

You live and breathe social media and know about format changes, shifts in channel behaviours and trends before they hit the For You page. Leading all aspects of community for a brand from community engagement, influencer connection and content creation.

With great progression, the chance to work with the latest technology and some of the world’s most famous brands, a normal day in the role of the Social Manager includes:

- Assisting and proactively bringing forward insights/behaviours/opportunities for ideation, jump-off points and creative executions
- Creative at your core - ability to ideate quickly and knowhow around how to produce content
- Culture - You have culture at the forefront of mind are able to find opportunities and trending moments for brands to be relevant
- Client connection - You know how to sell ideas into clients and foster those relationships to build equity and trust in those relationships.
- Reporting For Duty - You are able to distill large amounts of data and information into insightful reports for brand and insights teams
- Understanding your Canvas - You know the different social channels and formats intimately and know how to adopt creative to fit them but also know how to push the boundaries to use them
- Moderation and engagement extraordinaire of owned social channels for different brands including but not limited to Facebook, Instagram, LinkedIn, X, TikTok and Snapchat, Pinterest
- Harness the power of influence - You know influencers & creators, how best to engage them and balance authenticity vs brand integration.
- Work collaboratively with creatives, strategists, social folk and clients to deliver best practise

To be in the running for this great role, you should have:

- 3-4 years of experience working in social either, ideally from an agency background.
- Confident communication skills to energetically engage internal and external stakeholders and articulate your thoughts
- Experience working alongside creatives, strategists and producers to make work that pushes boundaries
- Can run campaigns that leverage influencers in authentic and unique ways
- Comfortability with shooting content for social
- A passion for subcultures and the want to teach people on your own personal insights
- Ability to juggle multiple brands, priorities & tones of voice at once
- Robust written skills & attention to detail
- Comfortability working under a sense of urgency, context switching and being resourceful and proactive
- A positive and solution focussed attitude
- The willingness to grow with and alongside the business
- You love being part of a team!
- An open attitude and excited by change. you are a problem solver
- The passion to champion your team within the agency

Sound like something that you would love to be a part of? Well, take a look at what we provide our team here at Akcelo:

- A workplace that doesn’t just have the word flexibility written in a policy
- A company that really values its people. you will not just be another number!
- Unbelievable employee benefits like flex Fridays, annual ski trips, social events, team office drinks and loads more!
- A workplace that offers learning and development opportunities, an unbelievable work environment with state of the art facilities and loads of perks

Ready to join us?

If you’re excited by the fusion of creativity, culture, sport, entertainment and brand experience - and you’re ready to help shape what comes next for some of Australia’s most ambitious brands - hit the apply button now!

Akcelo is committed to nurturing, creating and building a diverse environment. We encourage all applications from diverse backgrounds, identities, beliefs and abilities to apply for this or any role with us.

The Communications Manager will be responsible for developing and implementing communication strategies that effectively promote the organization’s mission, vision, and goals. This role will require excellent communication skills, both written and verbal, as well as the ability to work collaboratively with various stakeholders.

Responsibilities:

- Develop and implement communication strategies that align with the organization’s goals and objectives
- Create and manage content for various communication channels, including social media, website, newsletters, and press releases
- Build and maintain relationships with media outlets and journalists to ensure positive coverage of the organization
- Collaborate with internal teams to ensure consistent messaging and branding across all communication channels
- Monitor and analyze communication metrics to measure the effectiveness of communication strategies and make necessary adjustments
- Manage crisis communication and develop contingency plans to mitigate potential risks
- Stay up-to-date with industry trends and best practices in communication and marketing

Qualifications:

- Bachelor’s degree in Communications, Marketing, Public Relations, or a related field
- 5+ years of experience in a communications or marketing role
- Excellent written and verbal communication skil
- Strong project management skills and ability to manage multiple projects simultaneous
- Experience with social media management and content creati
- Ability to work collaboratively with cross-functional tea
- Strong attention to detail and ability to work in a fast-paced environment

Remote Customer Service Rep - Work From Home

We are looking for people who are motivated to participate in paid research across the country and local areas. Join thisWork from Home Australia Market Research Panel Today.

You have two options when it comes to paid research : you can either take part in person or online. This is a great way for you to make extra income at home as data entry clerk.

Compensation:

Work from home and take surveys to earn Money.

There are many payment options, including PayPal, direct checks, and online virtual gift cards codes.

Opportunities to earn rewards.

Responsibilities:

Take part with work from home surveys/studies by following written and oral instructions.

Participate in research focus groups.

Each panel receives a complete written study.

If products or services are provided,



you must actually use them.

Needs:

You must have a working camera on your smart phone or a webcam on your desktop/laptop.

Access to reliable internet connection is essential.

You would like to be fully involved in one or more of these topics.

Capacity to understand and follow written and oral instructions.

Participation in online and in-person discussions.

If you work remotely, there is no commute.

No minimum hrs. This is a work from home job.

Get free samples from our partners and sponsors for your feedback on their products.

Participate in product testing and see products before the public.

Part time job. Work from Home.

Anyone looking for part-time, short-term work at home work is welcome to apply. No previous experience is necessary. This is an excellent opportunity to earn a side income by doing flexible remote work from home.

* Please note that this is an opportunity to earn extra money from home and should not be considered as a full time job.

Apply:

We invite you to apply if you are the sort of person who is self-motivated and also comfortable working on your very own at home, enjoy such job as e-mail customer service, data entry as well as review products, then you are the person we are looking for.

Data entry clerks originate from all various backgrounds including, data entry, telemarketing, customer support, sales, clerical, secretary, administrative assistant, receptionist, telephone call center, part-time, retail.

Position Title: Reservation Booking Manager

We are seeking a highly motivated and detail-oriented individual to join our team as a Reservation Booking Coordinator. As one of the leading companies in the country, we are dedicated to providing our customers with unforgettable experiences all over the world. We are looking for someone who shares our passion for exploration and is committed to making a positive impact in the industry.

Key Responsibilities:

- Manage and coordinate all aspects of reservations for our various adventure packages, ensuring a seamless and enjoyable booking experience for our customers

- Communicate with clients via phone and email to provide information, answer questions, and assist with any concerns regarding their reservations

- Collaborate with our sales and marketing teams to regularly update and promote our packages and special offers

- Utilize reservation management software to track bookings, payments, and cancellations accurately

- Work closely with our operations team to ensure that all reservations are confirmed and all necessary arrangements are made for customers' travel needs

- Provide exceptional customer service by efficiently and effectively resolving any issues that may arise before, during, or after a trip

- Maintain accurate records of reservations and customer information to ensure smooth operation and efficient communication between all departments

- Assist in the development and implementation of new processes and procedures to improve the reservation booking experience for both customers and staff

Qualifications:

- Experience in customer service, travel, or hospitality industry

- Excellent communication skills, both written and verbal

- Strong attention to detail and ability to multi-task in a fast-paced environment

- Proficient in using reservation management software and Microsoft Office

- Ability to work independently and in a team setting

- Strong problem-solving skills with a positive attitude

If you are passionate about exploring the world, have excellent customer service skills, and thrive in a fast-paced setting, we want to hear from you! Join our team and be a part of creating unforgettable adventures for our customers.

About the latest Pr account director Jobsin New South Wales !

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Business Development Manager (NSW) – Remote

Sydney Yes Medical Group

Posted 1 day ago

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Job Description

We enable healthcare to perform better.

YES Medical is a leading Australian distributor of medical consumables, equipment and devices, supporting healthcare professionals and patients nationwide. What we do matters and how we do it matters even more.

YES Medical (part of YES Group) is scaling rapidly and we are expanding our Business Development team to support continued growth. Join our team as a Business Development Manager (BDM) in Recent South Wales.

At Yes Group, you’ll be part of a company that values Innovation, Care, Trust, and Taking Action. We’re fast-growing and proud to combine medical supplies with cutting-edge technology to deliver exceptional service.

Your Role

As our Business Development Manager, your role is pivotal in our growth journey. Key responsibilities include:

- Prospecting and Lead Management: Identify and research prospects, thoroughly understanding their needs and pain points. Use our CRM to manage leads professionally, moving prospects through the sales pipeline with clarity and purpose.
- Engaging Clients: Conduct drop-ins, phone calls, and follow-ups to generate fresh business. Collaborate with internal teams to prepare tailored presentations and compelling proposals that highlight our value.
- Client Onboarding: Take full ownership of onboarding new clients by coordinating internal teams to ensure smooth delivery, timely communication, and a great customer experience from day one.
- Account Management: Build and maintain strong ongoing relationships with existing clients, regularly checking in to ensure satisfaction and identify opportunities for upselling or added value.
- Reporting and Analysis: Provide weekly reports on sales progress, pipeline status, and client updates to the National Sales Manager. Analyse data to track performance and identify areas for improvement.
- Collaboration: Work closely with marketing, supply chain, and sales support teams. Participate in cross-department meetings focused on strategy, planning, and customer experience to amplify overall business performance.
- Budget Management: Manage and work within your allocated expense budget responsibly to maximize your contribution to company performance.

Who thrives here?

You’ll excel if you embody our core attributes:

- Humble: You share credit, celebrate team success, and prioritize collective goals over ego.
- Hungry: Self-motivated and driven, you proactively seek new challenges and continuous learning.
- People Smart: You have excellent interpersonal skills, intuitive judgement, and know how to navigate group dynamics effectively.

Why you will love working here?

- Be part of an exciting company combining medical innovation and technology.
- Your ideas matter.
- Play a key part in our future, drive new business, help onboard new clients, and strengthen relationships with existing partners.
- Work closely with awesome colleagues across sales, marketing, and supply chain.
- Engage in a culture of shared success, learning, and fun.

If you’re ready to be a key player in a company that truly cares and wants to succeed together, apply now to join Yes Group as our Business Development Manager in NSW!

We have a need for someone who has experience supporting using the website chat system on their website. Most of the inquiries are from prospects who have come to the site as a result of marketing and advertising activities.

You need to have very good computer and typing skills and understand the value of research to discover as much information as possible about the business you're working for so you know where to refer website visitors for the information they want.

There may be times when you have multiple chat windows open so you need to be able to multi-task and good customer service skills to ensure that every person is looked after politely and professionally.

More Details

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Are you looking for a fast-paced job that will allow you to utilize your superior customer service skills in a rewarding environment? We would love for you to become a respected member of our team! As a valued customer service representative, you will be the first line of communication for our customers and will become the trusted face of our company. Earn monetary rewards and prizes as you help drive yourself and your team to successfully meet monthly, quarterly and annual sales goals. Experience the excitement of fostering team unity as you work closely with management and fellow team members to nurture trust and build rapport with our customers.

Job Responsibilities

- Interact with customers by answering phone calls promptly, responding to emails within 24 hours and meeting with customers in person as needed.
- Resolve complaints and customer problems in an efficient and friendly manner with the primary goal of satisfying their needs and continuing to earn their business.
- Perform basic billing duties, including completing customer transactions over the phone, issuing refunds as needed, researching past billing discrepancies and taking care of product exchanges.
- Provide customers with status reports on shipments, and help to package and ship products as needed.
- Update customer databases, including contact details, past complaints and resolutions, billing information, and auto-shipment enrolment.
- Meet weekly, monthly and annual goals for call volume, customer satisfaction, sales and rapid response times.
- Analyse and set personal and departmental performance goals designed to improve customer satisfaction. Assist management in coming up with attractive incentives and rewards for superior performance.
- Participate in weekly interdepartmental meetings and prepare to report on any customer issues that came up during the week and how they were resolved.

Job Skills & Qualifications

Required

- High school certificate or equivalent
- Ability to comfortably sit for long periods of time
- Good Computer and Typing Skills
- Comfortable desk and good Internet connection
- Strong interpersonal skills

Preferred

- Ability to resolve conflict and de-escalate tense situations

About the Role
We are seeking a Travel Support Specialist to assist clients throughout their travel planning and booking experience. In this role, you will provide guidance, answer questions, manage updates, and ensure travelers receive reliable and attentive support from the moment they inquire to the moment they return home.

At HBTravels Agency USA, we pride ourselves on delivering personalized, high-quality service to travelers nationwide.

About the Role
We are seeking a Travel Support Specialist to assist clients throughout their travel planning and booking experience. In this role, you will provide guidance, answer questions, manage updates, and ensure travelers receive reliable and attentive support from the moment they inquire to the moment they return home.

At HBTravels Agency USA, we pride ourselves on delivering personalized, high-quality service to travelers nationwide.

Key Responsibilities

- Respond to client inquiries by email, phone, and messaging platforms in a timely, professional manner.
- Assist clients with travel planning, booking modifications, cancellations, and special requests.
- Provide accurate information regarding destinations, travel requirements, and agency processes.
- Maintain organized client records to support smooth communication and planning.
- Follow up before and after travel to confirm details and collect feedback.

- Address client concerns with empathy, patience, and effective problem-solving.

Benefits

- Fully remote flexibility – work from anywhere on a schedule that fits your lifestyle.

- Travel perks and access to exclusive industry discounts.

- Training and ongoing support to help you grow as a travel professional.
- A collaborative and positive team environment committed to exceptional traveler support.

What We’re Looking For

- Strong written and verbal communication skills.

- Prior customer service experience; travel, tourism, or hospitality experience is a plus.
- High attention to detail and strong organizational habits.

- Ability to learn new tools, software, and booking platforms quickly.

- A passion for travel and a genuine interest in helping clients plan memorable trips.

- Receive personalized job recommendations.

Please wait while we submit your request.

You will receive the job details via email shortly.

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📌 Strategic PR & Communications Director – Insurance (Sydney)
🏢 Ogilvy Australia
📍 Sydney