19 Oct
|
Henderson
|
Newcastle
19 Oct
Henderson
Newcastle
Most property managers manage chaos. We build systems that eliminate it.
If you're the kind of person who walks a property and already knows what needs fixing before anyone tells you: keep reading.
Henderson Advocacy isn't a traditional property management business. We're Australia's #1 buyers agency, $1B+ in property purchased, 83% off-market, and we're bringing that same obsession with excellence to asset management.
We're not here to follow the old playbook. We're here to burn it.
? THE ROLE
You'll own the full property management experience: inspections, onboarding, relationships, compliance, and delivering an exceptional client experience at every touchpoint.
This isn't a "keep the lights on" role. It's a "raise the bar and then raise it again" role.
And here's what makes this different: you won't be doing it alone.
You'll operate as part of a purpose-built pod, supported by a dedicated Leasing Officer who owns the tenanting process, an AI-powered maintenance automation tool that handles triage and coordination, and an offshore admin specialist who takes care of the back-end processing. Your job is to focus on what actually moves the needle: client relationships, portfolio performance, and delivering an experience nobody else in property management comes close to.
What You'll Actually Be Doing:
- Execute inspections with surgical precision: routine checks, detailed reporting, zero sloppiness
- Own tenant onboarding from application approval to move-in, every touchpoint frictionless
- Be the trusted advisor to landlords: proactive communication, clear strategy, no surprises
- Manage maintenance outcomes with confidence,
backed by smart automation doing the heavy lifting
- Keep owners informed, tenants accountable, and the pod humming
- Ensure compliance and legislative requirements are met with speed and accuracy
- Spot gaps, build solutions, and make the Henderson experience unforgettable
? WHO YOU ARE
You don't need to be told twice. You don't let things fall through the cracks. And you definitely don't do "good enough."
- You've got PM experience and the receipts to prove it
- You run a tight operation: PropertyMe with tasks, calendar, compliance, all of it
- You communicate clearly, even when the message is hard
- You're property-obsessed and client-obsessed in equal measure
- You thrive in pace, not despite it
? THE CULTURE (YES, IT'S ACTUALLY GOOD)
We know every job ad says "outstanding culture." Ours comes with proof.
- Quarterly retreats in the Hunter Valley: strategy, red wine, real reset
- Annual trips to Bali and Japan, because big wins deserve bigger celebrations
- Client appreciation nights that feel more like a party than a portfolio update
- Sydney Harbour cruises on Jack's yacht, yes, this is a real thing that happens
- Performance bonuses that match your ambition, not just your tenure
- World-class tech and data, so you're equipped better than anyone in the industry
- A team that's high-performance, not high-maintenance: accountability, energy, zero passengers
? READY?
Send your CV and a short video (2 to 3 minutes) telling us why you'd dominate this role.
We hire for ownership, precision, and hunger. If that's you, we want to talk.
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📌 Property Manager: Elevate Asset Care & Client Experience (Newcastle)
🏢 Henderson
📍 Newcastle