Job Info

Location: Kilkenny, SA

Salary: Not Specified

Job Type: Permanent position | Full time position

Job Description

SWANN INTERNATIONAL PTY LTD Swann College is seeking an IT Support Officer with hands-on experience in Moodle LMS, IT troubleshooting and educational technology systems. The role involves providing daily technical support to staff and students, administering Moodle courses and assessments, maintaining student management systems, troubleshooting hardware and software issues, supporting computer networks, and maintaining the College website and IT infrastructure. Experience in the Australian VET sector, Moodle administration and Wisenet or similar student management systems will be highly regarded.

Key Job Duties will be

- Assessing software and hardware requirements and recommending suitable solutions to resolve technical issues.
- Providing technical support to users by responding to enquiries and troubleshooting software and hardware problems.
- Modifying and configuring existing software applications to meet operational needs and user requirements.
- Installing, updating and configuring software to ensure systems operate efficiently.
- Assisting staff with the effective use of computer applications, systems and IT equipment.
- Setting up,



configuring and maintaining computer networks to support daily business operations.
- Designing, updating and maintaining websites to ensure functionality and accessibility.
- Diagnosing hardware faults and repairing or replacing peripheral devices, including printers, terminals and modems.
- Providing technical assistance through phone calls, emails, remote support and face-to-face interactions.

About Company Swann College is an Australian Registered Training Organisation (RTO 45046) delivering nationally recognised vocational education and training programs. We are seeking a motivated and technically skilled IT Support Officer to manage day-to-day IT operations, maintain our Learning Management System (Moodle), provide technical assistance to staff and students, and support the effective operation of our digital learning and administrative systems along with regular updates on the website. The successful applicant will have robust IT troubleshooting skills, practical experience with Moodle LMS and an understanding of the technology requirements of the Australian VET sector.

Work Type: Full time Job Publish: 19-10-2026 Job Expire: 18-11-2026 Apply on: ICT Customer Support Officer – Moodle LMS & VET Systems Job here! This job is brought to you by workinitiatives.com.au.

📌 ICT Customer Support Officer – Moodle LMS & VET Systems (Kilkenny)
🏢 Sociable Tech
📍 Kilkenny