About XPT

- XPT Software Australia PTY Ltd, incorporated in 2016, is a Software Services company

- XPT works with top clients across Australia in Banking, Insurance, Telecom, Retail, Energy, Mining and Manufacturing domains.

- We have 120+ technocrats in Australia working at our client locations.

- XPT Software Australia is part of group companies which has global presence across India & Europe.

- We have served 100+ clients globally, fulfilling their onsite-offshore needs.

Must Have Skills: Required Skills •

Jira & Confluence Administrator: Responsible for administration, configuration, access management, application support, monitoring, troubleshooting, governance, and maintenance of Jira and Confluence platforms. The resource should have hands-on experience with Jira workflows, schemes, custom fields, permissions, Confluence spaces, marketplace apps, integrations, automation, and user management. For migration programs, the resource should also support Data Center-to-Cloud readiness assessment, configuration cleanup, test migrations, validation, production cutover, and post-migration hypercare. Experience on Tempo timesheet plugin would be added advantage .

Key Responsibilities

- Administer and maintain Jira and Confluence Data Center and/or Cloud environments.

- Experience on Tempo timesheet plugin would be added advantage.

- Configure Jira projects, issue types, workflows, screens, fields, schemes, permissions, notifications, and project roles.

- Manage Confluence spaces, templates, permissions, user access, and content governance.

- Perform user, group, role, and access administration in accordance with organizational security requirements.





- Support Jira and Confluence configuration changes based on business and project requirements.

- Manage and troubleshoot integrations, marketplace apps/plugins, automation rules, and platform dependencies.

- Monitor application health, performance, storage, licensing, and system utilization.

- Perform routine administration activities including application upgrades, maintenance, housekeeping, and configuration reviews.

- Investigate and resolve platform incidents, service requests, access issues, and configuration-related problems.

- Support backup, restore, disaster recovery, and business continuity activities.

- Maintain platform documentation, configuration records, operational procedures, and administrative standards.

- Apply platform governance and configuration standards to minimize unnecessary customization and technical debt.

- Coordinate with Atlassian, marketplace vendors, infrastructure, security, IAM, and other technical teams for issue resolution.

- Support Jira and Confluence Data Center to Cloud migration activities including configuration assessment, cleanup, migration preparation, validation, and post-migration support.

- Assist with migration rehearsals, production cutover, hypercare, and reconciliation of migrated configurations and content.

- Identify obsolete projects, spaces, users, configurations, custom fields, workflows, and apps as part of platform cleanup activities.

- Support testing and validation of workflows, permissions, integrations, apps, and migrated data.

- Provide technical support and guidance to Jira/Confluence project administrators and business users.

- Experience on Tempo timesheet plugin would be added advantage .

Work Experience: 4-8 years

📌 Jira & Confluence Administrator (Sydney)
🏢 XPT Software
📍 Sydney