Job Description

Do you have a passion for helping people, building strong community connections, and supporting the work of Queensland's Parliament? Are you looking for a rewarding role where no two days are the same and you can make a genuine difference in your local community?

Parliamentary Services is seeking a professional, organised and community-minded Assistant Electorate Officer to join Mrs Janelle Poole APM MP, Member for Mundingburra. This role supports the Member and Electorate Officer in delivering high-quality services to constituents, engaging with local organisations, and assisting with the daily operations of a busy electorate office.

This is a temporary opportunity until the 26th March 2027, with the possibility of extension.

Key Objectives

- Provide high-quality administrative and support services to the Electorate Office.
- Assist constituents and community groups by responding to enquiries and helping resolve concerns.
- Support the smooth day-to-day operations of the Member's office.

Your Role

- Assist with diary management, coordinating appointments, meetings and community events.
- Provide administrative support including correspondence, research, data entry and record keeping.
- Help prepare briefing materials, community information and maintain office systems.
- Monitor local issues through community engagement,



media and stakeholder networks.
- Assist with travel arrangements and liaise with Parliamentary Travel services.
- Respond to enquiries via phone, email and in person, providing information and support.
- Maintain robust relationships with community organisations, government agencies and stakeholders.
- Support community engagement activities such as events and constituent correspondence.
- Provide general office support including filing, records management, supplies coordination and documentation., We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .

Documents

Before applying for this vacancy please ensure you read the documents below.

Information Package for Applicants

About the Candidate

- Excellent communication and interpersonal skills to engage with a diverse range of stakeholders.
- High levels of professionalism, discretion and sound judgement.
- Strong organisational skills and the ability to manage competing priorities.
- Ability to work independently and demonstrate initiative.
- Strong literacy and computer skills, with the ability to quickly learn new systems.
- Commitment to the Parliamentary Service values of Innovation, Learning, Integrity, Clients and People.

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📌 Assistant Electorate Officer (Mundingburra) (Townsville City)
🏢 The Queensland Government
📍 Townsville City