Job Description

As our Assistant Night Manager, you’ll play an important role in supporting the smooth and efficient operation of the hotel overnight. Working two night shifts per week, you’ll assist in delivering exceptional guest experiences, supporting overnight operations, and ensuring the hotel remains safe, secure, and prepared for the morning ahead. You’ll work closely with the Night Manager and wider hotel team to maintain service standards, resolve guest concerns, and ensure seamless handovers. If you’re a confident communicator, thrive in a fast-paced setting, and are passionate about creating memorable guest experiences, this role is for you.

Main Functions

- Welcome guests and assist with overnight check-ins, check-outs, and guest requests with professionalism and warmth.

- Support the resolution of guest concerns, ensuring positive outcomes and a high standard of service.

- Assist with the coordination of overnight hotel operations,



working collaboratively with Front Office, Housekeeping, and Engineering.

- Conduct property walkthroughs to support hotel safety, security, cleanliness, and brand standards.

- Respond to overnight incidents and emergencies in accordance with established procedures.

- Assist with Night Audit duties, including daily reconciliations and report preparation, as required.

- Maintain accurate logs, incident reports, and handover notes to support effective communication with the morning team.

- Support and guide overnight team members, helping maintain service standards and ensuring the hotel is ready for the day ahead.

- Work collaboratively with the Night Manager and wider leadership team to ensure consistent operational standards and an exceptional guest experience.

📌 Assistant Night Manager (Perth)
🏢 Ennismore
📍 Perth