Accor in Sydney, Australia is seeking a Reservations Agent to guide guests from inquiry to arrival, managing room availability, rates, and enticing upgrades. You will work with our hotel teams to ensure a smooth guest experience, handling bookings via phone, email and online channels, and resolving inquiries, changes, or billing issues promptly.
Solid communication and problem-solving skills are essential, as is a customer-focused approach and a willingness to go the extra mile to secure
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📌 Guest Reservations Specialist: Elevate Stays & Service (Sydney)
🏢 Accor
📍 Sydney
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