The Holbrook Veterinary Centre is a agile mixed practice that is dedicated to providing exceptional value for its clients. We offer a wide range of services, including large and small animal consultations, reproduction, small animal orthopaedics and desexing. As we continue to grow and expand, this exciting opportunity for a highly motivated and friendly Receptionist/Administration Officer has become available.
As a busy mixed vet practice, we need a highly organised, energetic and welcoming person who can handle the challenges of a multifaceted reception/administration role. As primary contact point for our clients, this role involves managing phone and walk in bookings for the small animal clinic and also support the external large animal team to service the greater Riverina region and beyond.
If you are a quick learner with a great can-do attitude, a strong work ethic and professional presentation, we would love to hear from you. For more information regarding the HVC business and team, please visit our website
Responsibilities
- Daily scheduling and management of nine vets, three nurse team.
- Handling of incoming and outgoing client correspondence in all forms (patient and client record keeping)
- Recording and maintaining clinical and office records
- Producing certificates & reports
- Over the counter product sales and client education
- Organising, dispensing and demonstrating medications under veterinary supervision
- Invoicing, cash handling and banking
- Laboratory sample collection, preparation and processing.
- Co-ordinating clinic admission and discharges.
- Providing support for nursing staff assisting in housekeeping, patient handling and general clinic upkeep.
Requirements
- Enthusiastic, positive and caring attitude towards clients and colleagues.
- Exceptional communication and customer service skills.
- High standard and attention to detail with the ability to prioritise tasks and maintain efficiency.
- Excellent time management and organisation skills.
- The ability to work well within a team and independently.
- Demonstrate a highly professional attitude, follow instruction and be well presented.
- Knowledge of veterinary software preferable, but will be provided.
What we Offer
- Ongoing professional development and support
- Tight knit team
For more information regarding the HVC business and team, please visit our website