Auto & General in Brisbane seeks a Dispute Resolution Specialist to manage escalated customer disputes, advocating for fair outcomes and representing the company with integrity and empathy.
You’ll review cases, negotiate outcomes, and prepare final decision letters, keeping a solid focus on customer advocacy while aligning with business reality. You will stay informed of industry trends and participate in AFCA forums (virtual or in-person when in Brisbane).
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📌 Dispute Resolution Specialist: Fair Outcomes & Empathy (Brisbane)
🏢 Auto & General Australia
📍 Brisbane
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