We are seeking an experienced Retail Store Manager to join our team in North Sydney, New South Wales. The successful candidate will be responsible for managing all aspects of the retail store, including sales, customer service, inventory management, and staff training and development.

Skills:

- – Strong leadership skills
- – Excellent communication and interpersonal skills
- – Ability to motivate and develop a team
- – Sales-focused mindset with a proven track record of achieving targets
- – Analytical skills for monitoring store performance and identifying areas for improvement
- – Experience in inventory management and merchandising

Responsibilities:

- – Manage all aspects of the retail store operation to ensure it runs smoothly and efficiently.
- – Monitor sales performance against targets on a daily/weekly/monthly basis.
- – Develop strategies to increase sales revenue through effective merchandising techniques.
- – Monitor inventory levels and ensure appropriate stock levels are maintained at all times.
- – Ensure compliance with health & safety regulations in the store.
- – Lead the store team to deliver exceptional customer experiences.

Qualifications:

- The ideal candidate should have:
- -A minimum of 3 years’ experience as a Retail Store Manager or similar role.
- -A bachelor’s degree in Business Administration or relevant field would be an added advantage.

What we can offer you:

- Career opportunity and leadership development




- An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
- A paid day off on your birthday every year
- Free hot drinks all working days and 50% staff discount

What we would like you to bring

- Previous experience in a Store / Assistant Manager role in a fast-paced QSR, Retail or hospitality environment
- Experienced knowledge in workforce planning from recruitment to preparing rosters, achieving labour budgets for a store team of approx. 20 employees
- Able to work autonomously, whilst proactively communicating into the State Manager
- Ability to grow your local community and drive return sales through your charismatic and positive personality that is infectious with your team leadership
- Strong time management skills, ability to work effectively and with deadlines
- Calm and consistent approach in a demanding high-volume environment
- Ability to lead and coach a team
- Understanding of quality assurance and competent in Food Safety Standards
- Previous barista experience or interest will set you up for success
- Previous retail experience in inventory management, stocktake, visual merchandising and store presentation principles highly regarded

About the Role





- The Store Manager is responsible for leading all aspects of store operations, inspiring and developing their team, delivering an exceptional customer experience and building strong relationships within the local community.
- Based at our store in Croydon NSW, this is a hands-on, customer-facing leadership role.

Key Responsibilities

- Create and maintain a high level of customer service and workplace culture
- Coach, develop and motivate your team
- Drive store performance and growth to achieve KPIs
- Build strong relationships with local dance schools, teachers and community
- Office administration, rostering, planning and reporting
- Ensure visual directives and standards are maintained
- Maintain company policies and procedures

About You

- Leadership Experience: Proven track record in people management.
- Strong Communication Skills: Ability to communicate effectively with team members, customers, and senior management.
- Commercial Acumen: Demonstrated ability to drive sales, manage budgets, and optimise store performance.
- Team Development: Experience in coaching and developing staff to reach their full potential.

Why Join Us?

- Market-competitive salary: Attractive base salary with performance-based bonuses.
- Work-Life Balance: Roster options with no late-night trading.
- Career Growth: Opportunity to lead a flagship store and develop your career in a supportive environment.
- Team Culture: Work with a young, energetic, and intelligent team that values strong communication and collaboration.

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📌 Store Manager (Sydney)
🏢 SmartRecruiters
📍 Sydney