Red Hat in Victoria seeks a customer service representative to be the first line of communication for our customers, handling website chat, phone, and email with polite, skilled service. You will multi-task across chat windows, document interactions, resolve issues, perform basic billing tasks, and help guide users to the right resources while supporting monthly and quarterly goals.
This role emphasizes research to understand the business, forming trust with customers, and contributing to a
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📌 Customer-Focused SRE for OpenShift Cloud (Victoria)
🏢 Red Hat
📍 Victoria
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