Probe Group in Melbourne is seeking a Financial Advocate to support customers facing financial stress across Voice, Email, Chat and SMS channels. You will identify needs and progress hardship outcomes, delivering qualified and consistent assistance.
Join a passionate global team; the role requires at least 1 year in contact centre/customer service, strong verbal/written skills, and proficiency across multiple systems. Shifts may vary with our 24/7 operating model.
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📌 Financial Support Advocate - Customer Care (Melbourne)
🏢 The Probe Group
📍 Melbourne
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