300 Grams Richmond is seeking an experienced and motivated Retail Manager to lead our store operations and drive strong performance across sales, staff, and customer service. This is a hands-on leadership role suited to someone who enjoys working in a fast-paced fresh food and grocery workplace.
Key Responsibilities
- Oversee daily store operations including staff supervision, customer service, and inventory control
- Lead, train, roster, and manage a team of retail staff
- Monitor stock levels and coordinate timely replenishment
- Ensure compliance with food safety, hygiene, and workplace safety standards
- Implement merchandising strategies to improve product presentation and sales
- Manage budgets, analyse sales data, and prepare performance reports
- Handle customer enquiries and resolve issues professionally
- Support promotional activities and local marketing initiatives
- Maintain compliance with company policies and retail regulations
Minimum Qualifications:
- Diploma of Business or higher, or a relevant work experience.
- At least 2 years of experience in a sales and retail management role.
- Strong leadership, communication, and organizational skills.
- Proven ability to drive sales and manage budgets effectively.
- Knowledge of retail operations and best practices.
- Proficiency in inventory management and POS systems
Why Join Us?
- Be part of a supportive and dynamic team.
- Opportunity to contribute to the growth of a successful local business.
- Competitive salary package and career development opportunities
300 Grams is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.