KBR is seeking a Global Tier 1 Service Desk Technician to be the first contact for end users across a follow-the-sun IT Service Desk. You will provide first-line support for account administration, hardware, software, access and authentication issues, ensuring incidents are managed per ITIL and SLAs.
The role requires strong customer service, transparent communication and accurate ticketing across regions and time zones.
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📌 Global IT Service Desk Technician - Tier 1 Support (Sydney)
🏢 Trinzic
📍 Sydney
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