Hybrid Customer Service Advisor for Fairness & Resolution (Sydney)

Hybrid Customer Service Advisor for Fairness & Resolution (Sydney)

19 Oct
|
Australian Financial Complaints Authority
|
Sydney

19 Oct

Australian Financial Complaints Authority

Sydney

AFCA is hiring a Customer Service Officer to deliver exceptional phone-based support to consumers, complainants, and members in a hybrid work model. The role focuses on defusing conflicts, guiding customers through AFCA processes, and delivering accurate information with empathy and resilience.

You'll join a not-for-profit ombudsman dedicated to fairness, with versatile work options and a focus on inclusion.

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📌 Hybrid Customer Service Advisor for Fairness & Resolution (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney

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