Roos Orthodontics is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting‑edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient‑centered practice. Hard‑working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.
Why Join Us?
- Established office of over a decade
- State‑of‑the‑Art Facility-Advanced technology
Experience
- Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
- Confirm appointments and send reminders to patients to minimize no‑shows and ensure smooth office flow.
- Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
- Register new patients and update existing patient demographics, collecting detailed personal and financial information.
- Facilitate patient flow by ensuring timely check‑in and being aware of any delays, communicating these to both patients and clinical staff.
- Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
- Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
- Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
- Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
Requirements
- High School Graduate or GED required.
- 1-3 years of experience in a dental office or medical office setting preferred
- Experience with practice management software and scheduling systems is preferred.
- Exceptional communication and interpersonal skills with a strong focus on customer service.
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively
Comprehensive Perks Package
- Medical, Dental, Vision, and 401(k)
- Paid holidays
- Paid time off
Join our team and be part of a practice dedicated to excellence in Orthodontic care.