Fluent Commerce seeks a Head of Global Support to lead the customer support function across our global operations. You will drive strategic initiatives, oversee incident management, and partner with product and tech teams to enhance the support model for SLAs and customer experience.
You will mentor a high-performing team, improve processes, and maintain a customer-obsessed approach while collaborating with cross-functional stakeholders including engineering, sales, and success teams.
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📌 Global Support Director - Flexible Leadership (Sydney)
🏢 Fluent Commerce
📍 Sydney
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