Insentra is seeking a Service Delivery Manager to own client experience across a defined portfolio in Australia. You will drive service performance, lead governance conversations, manage escalations and coordinate with technical teams to ensure exceptional delivery for partners and their customers.
The role emphasises governance, SLA management and continuous service improvement, with a focus on solid relationships and proactive issue resolution.
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📌 Client Governance & Service Delivery Leader (Australia)
🏢 Insentra Group
📍 Australia
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