Company Description

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care. Lake Macquarie Private Hospital and Warners Bay Private Hospital are now hiring!

Are you passionate about healthcare administration and keen to play a vital role in supporting patient care? We’re looking for a motivated, detail-focused, and adaptable individual to join our Regional Health Information Services Team, supporting both Lake Macquarie Private Hospital and Warners Bay Private Hospital.

About the Role

Join a professional, friendly, and high-performing administrative team, where your contribution directly supports exceptional patient care. In this vital role, you’ll be responsible for the preparation, management, and maintenance of patient records, ensuring accurate, secure, and timely access to health information across both sites.

Your key responsibilities will include:

- Compiling medical records for discharged patients
- Retrieving and preparing records for admissions, current inpatients, quality and clinical needs
- Accurately track and file medical records and correspondence in a timely manner
- Respond to requests for information from external parties in accordance with relevant privacy principles, policies and procedures
- Maintaining strict confidentiality and data security at all times
- Perform follow-up of documentation deficiencies
- Monitoring and maintaining clinical forms and registers
- Perform efficient scanning of documentation
- Assisting with documentation audits and quality improvement activities





About You You’re an organised, proactive professional who thrives in a fast-paced environment and takes pride in maintaining accuracy and confidentiality. You enjoy working as part of a collaborative team and understand the importance of timely, well-managed health records in supporting quality care.

You will also bring

- Previous experience in a medical records or healthcare clerical role
- A Certificate in Medical Terminology (desirable)
- A strong commitment to confidentiality and data integrity
- Strong communication skills with the ability to effectively engage with internal and external stakeholders
- High-level computer literacy and confidence navigating digital records systems

Remuneration On offer is a base hourly rate of $32.30 + superannuation, exclusive of penalties or allowances. (NSW Clerk gr3 yr1)

What’s in it for You:

At Ramsay, we care for our people by offering perks that truly support your career, wellbeing and lifestyle, including:

- Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy

- Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more





- Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts

- Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7

- Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay: At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

- Australia’s largest private hospital operator, with over 74 sites and 35,000 staff

- A values-led workplace where you’ll be supported personally and professionally

- A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

- Must provide or complete a National Police Check conducted within the previous 12 months.

- According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply: Ready to feel cared for while you care for others? Apply today and join us at Lake Macquarie Private Hospital and Warners Bay Private Hospital. All applications must be lodged online.

Applications close: 9th November 2026

Reference number: JR116869

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.

- Compensation: up to AUD 32.30 - hourly

📌 Health Information Services Clerk (Gateshead)
🏢 Ramsay Health Care
📍 Gateshead