We're hiring a Work From Home Travel Support Specialist to guide clients through every stage of their travel journey — from initial planning and booking to pre-departure prep and real-time updates while they're on the road.

You'll be a steady point of contact for travelers, making sure they always have accurate information and know exactly what to expect next. This is a fully remote, work-from-home position with full training and mentorship provided from day one. Prior travel industry experience is a plus but not required.

What You'll Do

- Assist clients remotely through phone, email, and online messaging

- Manage reservations, booking updates, cancellations, and special requests

- Share clear and detailed information regarding destinations and travel policies

- Monitor upcoming departures and proactively contact clients when necessary

- Professionally resolve inquiries and concerns to maintain high customer satisfaction

What We're Looking For





- Solid written and verbal communication abilities

- Background in customer service, travel industry experience is a plus

- Detail-oriented and highly organized

- Able to work independently in a remote setting

- Quick to adapt to booking platforms and digital tools

- Reliable and committed to delivering a smooth client experience

- Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

What You Get

- 100% remote flexibility with a fully remote work structure

- Flexible scheduling

- Ongoing training and mentorship from day one

- Access to industry-related travel perks and exclusive discounts

- Supportive, collaborative team environment with long-term growth opportunities

Technical Requirements

- Laptop or desktop computer

- Reliable broadband internet connection

- Smartphone for communication and updates

📌 Work From Home Travel Support Specialist (Sydney)
🏢 Sunkissedandmoonlitravel
📍 Sydney