Introduction

Finance Officer – Full Time

Based in Launceston or Hobart

Solstice Energy is a diversified energy business based in Tasmania offering retail electricity and natural gas, as the state’s leading natural gas company with over 20 years’ expertise in gas transmission, distribution, transportation and retailing.

With offices in Launceston and Hobart, and operations that span Tasmania and regional Victoria, Solstice Energy is driven by its customers’ current and future needs with a transparent vision to support Australia’s transition to a cleaner energy future.

Description

About the role:

We are seeking a detail-focused and experienced Retail Finance Officer to join our Retail Operations team.

Reporting to the Team Leader Retail Operations, you will support the commercial, billing and financial processes of Solstice Energy Retail. This includes daily payment receipting, bank reconciliations, account adjustments and preparing accurate information to support the broader Finance function

This role would suit someone who enjoys working with financial data, investigating discrepancies and ensuring transactions and supporting records are accurate. You will work across multiple systems and data sources in a fast-paced and highly regulated environment, while supporting both internal stakeholders and customer enquiries relating to payments.

What You’ll Do

- Undertake daily receipting of customer payments and associated reconciliation activities.
- Reconcile bank accounts and investigate discrepancies between banking, billing and payment records.
- Process and reconcile customer refunds, credits, incentives and account adjustments.
- Code accounts payable invoices and complete associated reconciliations.
- Identify and investigate exceptions, discrepancies and unusual transactions.
- Maintain accurate records and supporting financial documentation.




- Respond to internal and customer queries relating to billing, payments, refunds and reconciliations.
- Contribute to other key Retail Operations functions and processes as required.

Skills And Experiences

About You

You will bring:

- Previous experience in a finance, accounts, billing or reconciliation role.
- Experience undertaking bank reconciliations and invoice processing.
- Strong attention to detail and the ability to identify and resolve discrepancies.
- Highly developed Microsoft Excel skills.
- The ability to manage competing priorities and meet strict deadlines.
- Strong communication and interpersonal skills.
- A collaborative approach and willingness to share knowledge and support others.

What we can offer
Some of our benefits include:

- Paid Parental Leave
- Competitive Remuneration and Salary Packaging Options
- Paid Study Leave and Educational Support
- Professional Membership
- Health & Wellbeing Initiatives
- Flexible Working
- Community Support Initiatives

How to apply

To apply, please attach your CV, cover letter letting us know why you are the right person to fill this role. For further information or a copy of the PD, contact [email protected]

Applications close on Friday 23 October 2026

To learn more about what we offer, please visit: https://www.solsticeenergy.com.au/come-work-with-us

Solstice Energy are committed to creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We believe in treating everyone fairly which means that inclusion, removing barriers, striving for equity and embracing diversity are woven through our values and behaviours.

We encourage applications from all backgrounds and communities and are committed to providing a work environment that enables you to thrive, whatever your circumstances. If we can provide support with access requirements, alternative work arrangements please advise us via your application.

📌 Retail Finance Officer (Hobart)
🏢 Elmo
📍 Hobart