ACRUX are partnering with one of our valued clients to help fill a key vacancy and are now inviting applications from experienced candidates.

ABOUT DUE SOUTH ALBANY

Due South Albany is a much-loved waterfront hospitality venue, perfectly positioned on the stunning coastline of Albany, in the heart of the Great Southern region. The venue offers a spacious indoor and outdoor dining area, a relaxed and welcoming atmosphere, quality food and drinks, and exceptional service in a family-friendly environment.

THE OPPORTUNITY

This is a chance to lead a landmark hospitality venue in one of Western Australia's most breathtaking coastal destinations. As Venue Manager, you will take ownership of the day-to-day operations of Due South Albany, driving exceptional guest experiences, strong commercial performance and a positive team culture, while building lasting relationships within the local community.

WHO WE'RE LOOKING FOR The right person will combine a genuine passion for hospitality, robust business acumen and relevant industry experience, with a leadership style that inspires people and creates a welcoming, positive culture.

- PEOPLE FIRST LEADER - A warm, approachable and authentic leader who enjoys being present on the floor, builds strong teams and creates an environment where people feel valued, respected and motivated.

- STRONG BUSINESS ACUMEN - A commercially astute operator with a clear understanding of P&L;, EBITDA, labour management, COGS and profitability, with the ability to identify opportunities and drive sustainable growth.

- GENUINE PEOPLE PERSON - Someone who connects effortlessly with guests, employees and the local community, building lasting relationships and becoming a respected face of Due South Albany.





- PROVEN INDUSTRY EXPERIENCE - A hands-on hospitality professional with 3-5 years' management experience in a similar venue or high-volume operation, with a track record of delivering strong operational and financial outcomes.

- SOLUTIONS FOCUSED & ADAPTABLE - A proactive and positive mindset, with the confidence to implement new systems, navigate challenges and lead change, while maintaining a high standard of service and team engagement.

KEY RESPONSIBILITIES

- Lead the overall venue performance, including budgets, P&L;, EBITDA, revenue growth and profitability.

- Build and nurture strong relationships with the local community, customers, suppliers and key stakeholders.

- Drive effective labour management, roster optimisation, productivity and wage cost control.

- Maintain tight control of COGS, stock management, purchasing, wastage and gross profit margins.

- Lead, coach and develop department managers and frontline teams, fostering a culture of accountability, engagement and high performance.

- Implement new systems and operational processes through effective communication, training, coaching and change management.

- Plan and deliver innovative food, beverage and venue initiatives to grow the venue's profile and attract new and repeat business.

- Ensure exceptional customer experience, operational standards, compliance and workplace safety.





- Position the venue as a respected community hub through strong local engagement and partnerships.

KEY PERFORMANCE INDICATORS

- Revenue, EBITDA and profitability delivered against budget.

- Labour costs and productivity maintained within agreed targets.

- COGS, gross profit margins, stock control and wastage managed within budget.

- Exceptional customer experience, repeat visitation and strong local engagement.

- Team engagement, retention and leadership development.

- Successful implementation and adoption of new systems and processes.

- Compliance with legislative, licensing, health, safety and workplace standards.

- Growth in venue profile through community partnerships and local initiatives.

Requirements

EXPERIENCE & REQUIREMENTS

- 3-5 years' progressive hospitality management experience in a similar venue or high-volume operation.

- Proven experience in managing P&L;, budgets, financial reporting and commercial outcomes.

- Strong understanding of labour management, rostering, wage control and workforce productivity.

- Demonstrated experience in COGS, inventory control, purchasing, stocktakes and gross profit optimisation.

- Experience implementing new systems and leading organisational change.

- Strong leadership, communication and interpersonal skills with a people-first approach.

LICENSING & CERTIFICATIONS

- WA Approved Managers Liquor Certification

Benefits BENEFITS

- Attractive base salary + super + achievable bonus scheme.

- Lead an iconic waterfront hospitality venue in beautiful Albany, WA.

- Take ownership of venue performance, team development and business growth.

Apply now via the button below or contact Emma via email at

📌 Venue Manager (Western Australia)
🏢 Acrux Search Pty
📍 Western Australia