Head of Quality & Compliance, Contact Centres (Haymarket)

Head of Quality & Compliance, Contact Centres (Haymarket)

19 Oct
|
Qantas Airways
|
Haymarket

19 Oct

Qantas Airways

Haymarket

Qantas Airways Ltd. is seeking a Senior Manager Quality & Compliance - Contact Centres to lead the end-to-end quality, compliance and continuous improvement framework across our contact centre operations. You will partner with in-house teams and outsourced partners to embed controls, drive consistent customer outcomes and reduce risk. This highly visible leadership role will leverage data and AI-enabled solutions to identify opportunities, governance activities and stakeholder alignment to

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📌 Head of Quality & Compliance, Contact Centres (Haymarket)
🏢 Qantas Airways
📍 Haymarket

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