Telstra Retail: Part Time Customer Service & Sales Consultant (Hurstville)

Employment Type: Permanent. Closing Date: 8 Nov 59pm. Salary: Hourly Rate: $34.36 per hour. Benefits: 12% Superannuation, 30% off Telstra services and 240 partner brands, 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, up to 4 weeks additional leave purchase, training & career growth opportunities, versatile working hours, performance rewards, inclusive culture.

Job Summary: As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go‑To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.




- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Perks:

- Hourly Rate: $34.36 per hour
- Plus 12% Superannuation
- Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave and up to 4 weeks additional leave purchase.
- Training & Growth opportunities Opportunities: Access over 17,000 learning programs with LinkedIn Learning, Future Ready program.
- Flexibility: Flexible working hours and support for parental leave.
- Performance rewards and recognition programs.
- Inclusive Culture: diverse and inclusive team.

Is it You We’re Looking For?

- Great communication skills.
- Solution‑oriented approach.
- Sales drive.
- Passion for learning.
- Resilience and positivity.
- Customer‑facing experience optional.

We welcome applications from people of all backgrounds, abilities, and experiences. We strive to create a workplace where everyone is respected, valued, and can thrive.

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📌 Retail Consultant, Hurstville (Sydney)
🏢 Optus Enterprise
📍 Sydney