The Trophy Superstore is a growing Trophy and Awards business. The business has recently expanded both within Brisbane and Interstate, and we are looking to add a dedicated Sales Assistant/Store Manager in our Underwood store.
This is a customer-facing role focused on delivering a high-quality in-store and remote experience for clients ordering trophies, awards, and custom products. The role will also require ordering of stock and management of inventory.
Key responsibilities
Greet and assist customers in the showroom with a solid knowledge of our products and services
Understand customer needs and recommend suitable products
Answer incoming phone calls and respond to customer enquiries
Manage and reply to emails in a timely and professional manner
Manage inventory requirements and liaise with suppliers
Provide quotes and basic product guidance (training provided)
Maintain a clean, organised, and presentable showroom
Maintain the internal sales system ensuring that all orders are entered correctly and stock is ordered correctly
About you
Ability to work under pressure.
High attention to detail.
Excellent organisational skills.
Strong communication and interpersonal skills
Friendly, confident, and professional manner.
Ability to multitask across in-store customers, phone, and email.
Comfortable proficiency with common computer programs and applications.
Retail or customer service experience preferred (not essential).
Must be an Australian citizen or permanent resident.